Services

 The company is staffed by some of the best professionals and technical experts of the country. They are seamlessly and continuously trained at our principals’ premises abroad. The highly specialized nature of our activities imposes challenging demands on both the company’s workforce and management. Our service engineers and application chemists are fully equipped to provide immediate on-location backup services to our customers. Similarly, the after sales services personnel of Chrom World Bangladesh Limited are fully trained to not only intervene for preventive or remedial maintenance on all laboratory equipment, but also for installation and training needs.

With the growing demand for professional and qualified technical services, Chrom World Bangladesh Limited Technical Service Department now has all the necessary resources to meet the most critical of requirements. Our highly qualified and skilled service professionals have diverse expertise in installation, configuration and commissioning.

Chrom World Bangladesh Limited proposes annual contracts with the objective of reducing or even eliminating the need for remedial interventions – which are frequently penalizing for a laboratory. Excellent results under testing conditions have allowed us to establish a dynamic and efficient organization structure.

Chrom World Certified Service - Working for You 

When you purchase your instrument from Chrom World, you choose a high quality product that you rely upon for its accuracy and stability. With proper care, your instrument should provide years of reliable operation. Chrom World has several service programs designed to meet your needs. From the recommended preventive maintenance programs to repair coverage and emergency service, Chrom World will ensure you get the most out of your investment.

Choose the right service package:

 Standard             StandardPlus                and more… 

The benefits of subscribing to Chrom World Certified Service

Ensure a long working life  

Regular checks by qualified service engineers keep your instrument in the best working order, which yields a long working life.

 Keep your results on-spec 

Regular checks, calibrations and adjustments make sure your instrument continues to deliver accurate measuring results which meet the required specifications.

 Have access to our team of highly qualified Engineers

All Chrom World service engineers are factory trained and authorized by our principles. Rest assured that your instrument is in good hands! 

 Certified test equipment  

Chrom World service engineers use only certified test equipment to check and adjust your instrument, so you can be sure of achieving the highest level of accuracy.

 Your maintenance budgets are now easy to plan  

Subscribing to a Chrom World Certified Service program means you can plan and converge upon one budget plan which will give you peace of mind whatever happens that year.

 Documented services  

With Chrom World preventive maintenance and calibration programs you will receive documented results in the form of a service and maintenance record. This record provides documentation for all your audits and leaves you feeling secure, with the knowledge that your instrument has been checked to the highest standards.

 Just pick up the phone if you have a question (Phone Helpline)

Whether you need detailed advice on using the instrument at work, or have a query about a result, Chrom World service engineers are available to help you by phone at any time during office hours.

Be completely sure: electrical safety check  

At each visit, your Chrom World service engineer carries out a safety check. This ensures that the electrical safety components in the instrument are in full working order.

Rapid response for repairs  

With Chrom World service program you have clearly specified reaction times in case your instrument stops working the way it should. This rapid solution response means that you will be back to work in no time.

 Training

Chrom World offers training packages for all needs. Training can be carried out on-site or, by choice, at our excellent training facilities with our principles. See Training for more information.